1. Create a simple go site on-line to post questions and access topic status --
Citizens are well-served by a simplified access point for the most frequently asked questions with answers/status for the most popular topics. Establishing a website to address the status of popular topics of concern to the community could be easily programed, and would be appreciated by constituents given the ability to quickly find information on-line. Formatted correctly, a user-friendly website will reduce the number of phone calls and emails that agency personnel currently respond to, and the integrity of communications disseminated will be better maintained since standard responses are posted and taken from a common source. This would reduce labor costs and redundancy.
No comments:
Post a Comment